Política de reembolso
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a return or exchange.
We do not offer money back refunds on returned items. Online credits are sent via email to the email used at checkout.
Once we receive your returned package a member from our return department team will inspect and issue you an online credit.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
SPECIAL SALES ITEMS AND GIFT CARDS DO NOT HAVE RETURNS OR EXCHANGES.
To complete your return, we require a receipt or proof of purchase.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at firstname.lastname@example.org and send your item to: 510 Northwest 86th Place, 210, Miami Florida US 33126.
Please allow 5 Business days for our return department to process your return once it arrives back to us.
Orders that are shipped free: Shipping fees will be deducted from online credit
To return your product, you should mail your product to: 510 Northwest 86th Place, 210, Miami Florida US 33126.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.